FAQS




Taunton iPhone Repair FAQS and Answers to Questions


Q) My iPhone is broken, how can I get it fixed?

A) Just call us , text us or send us an email and we will book you an appointment with one of our engineers to come to your home or work in Taunton to repair your iPhone there and then.


Q) How far from Taunton can you come to repair my iPhone?

A) We generally come anywhere in Taunton, plus around 20 miles from Taunton. Best thing to do is contact us with a Postcode and we will let you know if we can come to you.

Q) You advertise that you use "OEM screens" how is this possible as Apple don't sell them?

A) That's correct depending on availability of those parts otherwise it would be the highest grade part from a trusted supplier with our lifetime warranty. Apple do not sell any spares to any iPhone repairer in the UK. We get our screens and parts from various places such as iPhone authorised service centres in other countries.


Q) You fitted a part to my iPhone and not it has gone faulty - What do I do?

A) Simple, just contact us and have your original receipt handy. We will then diagnose the fault and if it is a manufacturer's fault we will come and replace the part for free again in Taunton. If it has sustained physical or water damage we will then book you a new engineers appointment to get it repaired again.

Q) My iPhone is only 6 months old from Apple, I have smashed the screen. Will you replacing the screen void the warranty with them?

A) Unfortunately yes your warranty with Apple will be Voided. We find this very annoying and very unfair as the parts we use are OEM and we are fully trained engineers who have repaired 1000's of iPhones. Apple simply use the excuse that you have had your screen repaired so they do not have to replace your iPhone when it has a real manufacturer's fault. They do this to try to make you use their iPhone repair / swap service that charges around 5x More than we do for a repair. When we repair your iPhone it is on the understanding that you understand that Apple will more than likely then say your iPhone handset no longer has any warranty with them.

Q) I have got a barred / Blacklisted iPhone - Can you get it working again?

A) 110% NO. We will not in any circumstance repair or work on ANY iPhone that is reported as barred or blacklisted. We check all iPhones using the www.checkmend.com service. We do not repair or buy any iPhone that has been barred - Please take ti to a Police station.

Q) I have just dropped my iPhone in water - What do I do???

A) Turn it off, DO NOT plug it in the mains, wipe any surface water off the iPhone. DO NOT keep turning it on to check it, electricity and water do not mix very well!. For best results get it to someone who can open, dismantle and run the phone through an ultrasonic cleaner as soon as possible to maximise your chances. Unfortunately the myth of using rice to absorb the water doesn't work very often. This is due to the water being pulled out across other delicate component's and the minerals from the water being left behind to further corrode components. 


Q) Can you come anywhere else in the UK?

A) Yes we don't only cover Taunton, we cover other areas all over the UK. Just contact us and we will do the best to put you in touch with an approved iPhone repairer engineer in your local area.


Taunton iPhone repair - We come to you!!

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